Shipping & Returns
Flat shipping rates apply to everywhere in the United States.
USPS Priority mail 1 day- by 3:00 pm - $36.00
USPS Priority mail 2 day- $10.00
USPS Retail ground- 6-10 days- $8.00
USPS First Class mail – 3-6 days- $4.00 (not for orders over 1 pound)
For orders outside of the United States please contact us for further information.
Easy Returns & Exchanges
We strongly believe in our products and want every customer to leave satisfied, whether they like our products or not. This is the reason for the "Our Money Back Guarantee". Due to inevitable fraudulent activity we have set the guidelines below. All policy information applies to purchases made directly through shamansllc.squarespace.com. Refund requests on purchases made via third-party affiliates must be directed to the appropriate retailer.
The guarantee is valid within 90-days of the initial purchase date. We will request feedback regarding the formula in question and then take immediate action to refund the cost of the product. Refunds processed through credit card transactions may take 5-7 business days to post to a bank statement, as this is dependent on the financial institution and not on Shaman's merchant provider.
If dissatisfied with any one of our products, please return the remainder of the product for a refund. Partial refunds may be granted for some containers. Empty containers will not be refunded.
**Please do not request a refund if you have had the product less than two weeks. We offer such a stellar refund policy because we truly believe in our products and want our customers to give them an honest shot.**